Question 1

What is a passkey and why do I need one?

Accepted Answer

A passkey replaces your password with your device's biometrics. There's nothing for you to remember and nothing for hackers to steal.

Question 2

How does Buy Now differ from a normal sale?

Accepted Answer

Buy Now properties have a fixed price set by the seller. The first qualified buyer with proof of funds secures the property — no negotiation, no gazumping.

Question 3

What does 'Best Offers by date' mean?

Accepted Answer

The seller invites sealed bids by a published deadline. Each buyer submits one strong offer; the seller chooses (and isn't obliged to accept the highest).

Question 4

Are Frontdoor offers legally binding?

Accepted Answer

Like every UK property transaction outside of auction, offers are subject to contract until exchange. Submitting a Buy Now request creates a strong commercial commitment but isn't a binding contract.

Question 5

How is Frontdoor different from Rightmove or Zoopla?

Accepted Answer

We charge agents per listing rather than per branch — typically half the cost — and our founding partner agents earn equity in the platform they help build.

Common questions

What is a passkey and why do I need one?

How does Buy Now differ from a normal sale?

What does 'Best Offers by date' mean?

Are Frontdoor offers legally binding?

How is Frontdoor different from Rightmove or Zoopla?